Legal

Terms & Conditions

Last updated: January 2025. Please read these terms carefully before using the Doclenk platform.

1. Acceptance of Terms

By accessing or using the Doclenk platform (doclenk.com), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our platform.

These terms apply to all visitors, users, and registered accounts on the Doclenk platform.


2. About Doclenk

Doclenk is an aggregator platform that connects students with educational consultancies, accommodation providers, airport pickup services, education loan providers, and student discount networks. Doclenk is not itself an educational consultancy and does not provide visa, immigration, or admission advice.

We act as a marketplace and introduction service. The actual services are provided by third-party partners listed on the platform.


3. Eligibility

To use Doclenk, you must:


4. User Accounts

When you create an account on Doclenk, you are responsible for:

We reserve the right to suspend or terminate accounts that violate these terms or are used fraudulently.


5. Use of the Platform

You agree to use Doclenk only for lawful purposes. You must not:


6. Partner Listings & Third-Party Services

Doclenk lists verified partner consultancies and service providers. While we take steps to verify and review partners, we do not guarantee the quality, accuracy, or outcomes of services provided by third parties.

Any agreement, transaction, or arrangement entered into between a user and a partner is solely between those parties. Doclenk is not a party to such arrangements and accepts no liability for the conduct of partners or the outcomes of services.

We strongly encourage users to conduct their own due diligence before engaging with any partner.


7. Reviews & User Content

Users may submit reviews and ratings for consultancies and services. By submitting a review, you confirm that:

Doclenk reserves the right to remove reviews that violate these guidelines. We do not edit review content but may remove it if it breaches our policies.


8. Intellectual Property

All content on the Doclenk platform — including the logo, design, text, graphics, and software — is the property of Doclenk or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the platform without our prior written permission.


9. Disclaimer of Warranties

The Doclenk platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

We do not guarantee the accuracy, completeness, or timeliness of any information provided by third-party partners on the platform.


10. Limitation of Liability

To the maximum extent permitted by applicable law, Doclenk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or services provided by our partners. Our total liability in any matter related to these terms shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.


11. Indemnification

You agree to indemnify, defend, and hold harmless Doclenk and its employees, partners, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising from your use of the platform, your violation of these terms, or your violation of any rights of a third party.


12. Termination

We reserve the right to suspend or terminate your access to Doclenk at our discretion, with or without notice, if you violate these terms or if we believe your conduct is harmful to other users, partners, or the platform. You may also delete your account at any time by contacting us.


13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kochi, Kerala, India.


14. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of significant changes by posting the updated terms on this page with a revised date. Continued use of the platform after changes constitutes acceptance of the updated terms.


15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 info@doclenk.com

📞 +91 87144 73982

📍 Doclenk, Ground Floor, Innerspace Coworking, SRM Road, Kaloor, Kochi, Kerala – 682018

Get in touch
Contact Doclenk

We're here to help. Reach us through any of the channels below.

📞
Phone +91 87144 73982
✉️
Email hello@doclenk.com
📍
Address Doclenk, Ground Floor, Innerspace Coworking, SRM Road, Kaloor, Kochi, Kerala – 682018
💬 Chat on WhatsApp